Terms & Conditions

Your rights and responsibilities when shopping with us

Last Updated: December 27, 2024

1. Agreement to Terms

Welcome to Blue Spider Hoodie ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website located at bluespiderhoodie.com (the "Service") operated by Blue Spider Hoodie.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Important: Please read these terms carefully before making any purchase. By placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Products and Services

2.1 Product Information

Blue Spider Hoodie specializes in premium streetwear hoodies available in various blue tones including Dark Blue, Baby Blue, and Light Sky Blue. We strive to provide accurate product descriptions, images, and specifications on our website.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice. In the event that a product is listed at an incorrect price or with incorrect information due to typographical error, we have the right to refuse or cancel any orders placed for such products.

2.3 Sizing and Fit

Please refer to our size chart before placing an order. We are not responsible for sizing issues if the customer has not consulted our sizing guide. All measurements are approximate and may vary slightly.

3. Ordering and Payment

3.1 Order Placement

When you place an order with us, you are making an offer to purchase the product(s) subject to these Terms. We reserve the right to accept or reject your order at our discretion.

3.2 Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, Mastercard)
  • PayPal
  • Other secure payment methods as displayed at checkout

3.3 Pricing

All prices are listed in USD and are subject to change without notice. Prices do not include applicable taxes, duties, or shipping costs unless otherwise specified.

3.4 Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We will notify you separately when your order has been accepted and is being processed.

4. Shipping and Delivery

4.1 Shipping Policy

We offer shipping to locations within the United States. Shipping costs and estimated delivery times will be provided at checkout and may vary based on your location and selected shipping method.

4.2 Processing Time

Orders are typically processed within 1-3 business days (excluding weekends and holidays). Custom or made-to-order items may require additional processing time.

4.3 Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

4.4 Risk of Loss

Risk of loss and title for products purchased from Blue Spider Hoodie pass to you upon delivery to the shipping address you provide.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. The customer is responsible for return shipping costs unless the item was defective or incorrectly sent.

5.2 Return Process

To initiate a return, please contact our customer service team at support@bluespiderhoodie.com with your order number and reason for return. We will provide you with return instructions and a return authorization number.

5.3 Refunds

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error.

5.4 Exchanges

We offer exchanges for different sizes or colors subject to availability. Exchange requests must be made within 30 days of delivery.

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Blue Spider Hoodie and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. User Accounts

7.1 Account Creation

You may create an account to make purchases easier and track your orders. You are responsible for safeguarding your account information and for all activities that occur under your account.

7.2 Account Security

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

7.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent activity.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

9. Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To collect or track the personal information of others
  • For any obscene or immoral purpose

10. Disclaimers and Limitation of Liability

10.1 Service "As Is"

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Blue Spider Hoodie disclaims all representations, warranties, and conditions relating to our website and the use of this website.

10.2 Limitation of Liability

In no event shall Blue Spider Hoodie, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any loss of use, loss of profits, or loss of data, whether in an action of contract, negligence, or other tortious action, arising out of or in connection with the use of this Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless Blue Spider Hoodie and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

12. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of New York, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: support@bluespiderhoodie.com
  • Address: 1247 Madison Avenue, New York, NY 10016, United States
  • Business Hours: Monday - Friday: 9:00 AM - 6:00 PM EST

Need Help?

Our customer service team is here to help you with any questions about these terms or your order.

Contact us at support@bluespiderhoodie.com